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The Consumer Agency reviews loan intermediaries

by James Boothupdated on August 22, 2020January 19, 2020

Last week, the Consumer Agency explained that they have reviewed 23 loan intermediaries and that many of them give an overly unclear picture of what they are doing. Snabblan24.nu collaborates with no fewer than 12 loan brokers at present and therefore we think it may be worth looking at what they have come up with.

The Consumer Agency considered the following points to be defective in many intermediaries:

  1. Several loan intermediaries are unclear about the fact that they are not a credit company. There are many who believe that the intermediary is a credit company that grants loans themselves.
  2. There are many customers who believe that the loan broker has influence over who is granted the loan and how much the loan will cost, which of course is not true since it is the credit company that decides such.
  3. Most brokers state the lowest interest rate the consumer can receive, which can be misleading for many customers. It is true that the interest rate for private loans and loans is set individually, unlike sms loans, since the interest rates for most lenders are the same for all borrowers.
  4. There are many loan intermediaries who are unclear about which banks and credit companies they cooperate with, some do not specify at all who they cooperate with.

Okay, good and good. Now we will comment on the Swedish Consumer Agency’s criticism and, on the other hand, review our own loan intermediaries so that you can see how it looks with us.

Are our loan intermediaries misleading when it comes to interest rates?

Are our loan intermediaries misleading when it comes to interest rates?

Answer: No. The intermediaries who specify a low interest rate or “off-rate” also inform that the interest rate is set individually. And seriously, what customer does not know that all interest rates for private loans and for loans requiring collateral are set individually? The banks also usually sign with their “low interest rates” and it is nothing strange about that. Everyone knows very well that interest rates are affected by their ability to pay and their payment history. This criticism is therefore ridiculous. It seems that the Swedish Consumer Agency believes that we adults are stupid, that we are toddlers who have not learned to read an information text.

Are our intermediaries unclear with whom they cooperate?

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Answer: Yes and no. Some loan intermediaries clearly state which banks and other credit companies they cooperate with, while others do not. We at Snabblan24.nu believe that all credit intermediaries should clearly state which credit institution they cooperate with, so at this point we can agree with the Consumer Agency’s criticism. Well, in the end, it is you (adult) customer who decides how much you are willing to pay for your loan. You always have the right to rate all loan offers without costing you a single cent.

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James Booth

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